SMASH Engage & Promote
Reach the right shopper at exactly the right moment.
Personalised campaigns, promotions, and gamified experiences — powered by data, location, and behaviour.
Targeted Customer Marketing Programs
What it is
Campaigns that actually feel personal.
SMASH Engage & Promote gives retailers the tools to run targeted campaigns, personalised promotions, and gamified experiences — at scale. Powered by an AI-ready hyper-personalisation engine, every interaction is driven by real data: what shoppers buy, where they are, and how they behave. Collect feedback in real time and act on it before the moment passes.
What's included
Everything you need to engage smarter.
Marketing Manager
Design, schedule, and launch native or imported campaigns — from simple promotions to complex, multi-step communication flows and gamified experiences.
SMASH Member Blueprint
Every shopper has a profile — demographics, preferences, and full transaction history. Member Blueprint is the foundation that makes personalisation genuinely personal, not just automated.
Hyper-Personalisation Engine
AI-ready personalisation driven by data and triggers. Deliver the right offer, to the right shopper, at the right moment — automatically.
Feedback Flow
Collect situational feedback from shoppers in real time — at the point of experience, not days later. Understand what works and act before the moment passes.
Geo-Welcome
Trigger welcome messages and location-based engagement when shoppers enter your stores — a warm, personalised moment that sets the tone for the visit.
Informed Decisions
Effective management and control through SMASH Console. Take the right informed decisions and track performance by reviewing the plethora of dashboards in SMASH Vision.
What you can do
Built for the consumer experiences you want to create.
Targeted Promotions
Marketing Manager
Design, schedule, and launch native or imported campaigns — from simple promotions to complex, multi-step communication flows and gamified experiences.
Gamification
SMASH Member Blueprint
Every shopper has a profile — demographics, preferences, and full transaction history. Member Blueprint is the foundation that makes personalisation genuinely personal, not just automated.
Location-Based Engagement
Hyper-Personalisation Engine
AI-ready personalisation driven by data and triggers. Deliver the right offer, to the right shopper, at the right moment — automatically.
Real-Time Feedback
Feedback Flow
Collect situational feedback from shoppers in real time — at the point of experience, not days later. Understand what works and act before the moment passes.
Omnichannel Campaigns
Geo-Welcome
Trigger welcome messages and location-based engagement when shoppers enter your stores — a warm, personalised moment that sets the tone for the visit.
Hyper-Personalisation
Informed Decisions
Effective management and control through SMASH Console. Take the right informed decisions and track performance by reviewing the plethora of dashboards in SMASH Vision.
Part of the SMASH framework
Works even better alongside:
Ready to explore SMASH Engage & Promote?
Let’s talk. We’ll figure it out together.